Experience and qualifications of Home Manager:
Graham Emery is qualified to NVQ 4 and also holds the Registered Manager Award. He also has an ILM award in Action Learning for Social Care Leaders.
Graham has extensive experience in care working with people with learning disabilities/ challenging behaviours and older people. This experience has been gained by working full time in care services for 12 years.
The aim of the management approach is to be open and inclusive. We will use outside expertise in the areas of Health & Safety as well as Employment Law. We will install an effective quality assurance system, and ensure that we are fully compliant with the General Data Protection Regulation 2018.
Experience and qualifications of Home Deputy Manager
Theresa Emery is qualified to NVQ Level 4, Further details will be added
Prospect House Staff members will be carefully selected through a rigorous recruitment process and will offer a mix of expertise and enthusiasm. It is the aim of the home that 75% of the staff team will be trained to at least NVQ Level 2, which exceeds the current requirement set by the National Care Standards Act 2000 and where appropriate staff will receive specialist training appropriate to the service needs. Prospect House will use the Continuous Professional Development system not only to identify specialist training needs but to enable staff members to achieve their own personal professional goals. A full induction and in house training package is provided to all new staff, in line with requirements.
All staff are CRB and POVA checked, and may be subject to additional checks once employment has commenced.
The arrangements for the supervision, training and the development of employees:
Prospect House has a robust policy for supervising staff. All staff undergo supervision appraisals (every 8 weeks minimum) and will have in place a Personal Development Plan, reviews are completed in line with the supervision policy and conducted annually with regular reviews to ensure completion of an action plan. Identified needs are fed through the business planning process and training needs of the home. The training officer will implement a training plan based on the needs of service users and the staff members.
Induction training is in line with Skills for Care. Training needs are identified based on the guidance of The Care Standards Commission and individual special interests.
The training will be provided either in house with our own trainers, at a training venue arranged by Prospect House, or on occasions staff will attend outside conferences and specialist training.
All staff are encouraged to undertake Level 2/3 NVQ in Care. Prospect House currently uses outside assessors for all its N.V.Q training.